Refund policy

30-day returns

You can request a return within 30 days of delivery. For change-of-mind returns, guards must be unused and in their original packaging. Please include your order number when contacting us.

How to request a return

Email greaterguard@gmail.com before sending a return. We will provide the return address and instructions. Customers are responsible for change-of-mind return postage.

Defective or incorrect items

If your order arrives defective or you receive the wrong item, contact us with your order number and a description of the issue. Greater Guard will cover any required return postage. The unused-condition and original-packaging requirements for change-of-mind returns do not apply to defective or incorrect items.

Refunds

We process approved refunds within five business days after receiving and inspecting your return. Your payment provider may take additional time to show the refund in your account. Original outbound shipping charges are non-refundable for change-of-mind returns.